diff --git a/en/gnome/docs/Makefile b/en/gnome/docs/Makefile index 84b2c748a5..ca115bd647 100644 --- a/en/gnome/docs/Makefile +++ b/en/gnome/docs/Makefile @@ -8,6 +8,7 @@ .endif DOCS= faq.sgml -DOCS+= porting.sgml +DOCS+= porting.sgml +DOCS+= bugging.sgml .include "${WEB_PREFIX}/share/mk/web.site.mk" diff --git a/en/gnome/docs/bugging.sgml b/en/gnome/docs/bugging.sgml new file mode 100644 index 0000000000..cd5178ee37 --- /dev/null +++ b/en/gnome/docs/bugging.sgml @@ -0,0 +1,82 @@ + + + + + %includes; +]> + + + &header; + +

Reporting a bug

+ +

1. What to report?

+ +

The rule of the thumb should be: report as much information as you + can, because even if there is some irrelevant information usually + developers could quite easy filter it out. On contrary, situation is + much worse when there is too little informaton to reliably track down + or reproduce the problem - in this case developers have to speend their + time guessing and/or asking originator of report to send more + information.

+ +

There are plenty of examples of totally useless bug reports, something + like "Hey, gnomefoo port is broken. I'm running FreeBSD-X.Y. + Please fix." Nedless to say, that such report is just a waste of + your time, time of the appropriate developer and network bandwidth. + At the bare minimum the report should include the following + information:

+ + + +

If you have a solution or a workaround for the problem then include + it into your report as well, even if you are not quite sure that this + is a correct fix, even if it is not it could give developer idea about + what to look at and save him some time.

+ +

2. Where to report?

+ +

There are several ways to report a bug in GNOME running on a FreeBSD + system: you could send report to the freebsd-gnome mailing list, file + a problem report in FreeBSD bug reporting system, send your report + to the particular GNOME developers via their bug tracking system or any + combination of those.

+ +

It is impossible to define guidelines that will clearly tell you where + to report in each particular case - you have to use your own common + sense, however some rules follow:

+ + + + &footer; + +